คือผมสมัคร 14 free trail ของ usenet ไปอ่ะครับจะโหลดหนัง แต่ไม่ได้ไปกดยกเลิกเพราะคิดว่าคงไม่ได้เก็บเงินอัตโนมัติจาก paypal (ผมไม่ได้อ่านเงื่อนไข)
แล้วโดนไป 93.44 USD ครับ เลยขอคืนเงินจาก USENET ผ่านเมล ถามเขาว่า "ผมต้องการแค่ฟรี 14 วัน , ไม่ได้อยากจะ renew ขอเงินคืนได้ไหมครับ"
เขาตอบกลับมาว่า
Hello Phoomphet Thongtip,
Thank you very much for your inquiry on 05.09.2019!
Please note that by not using the service does not automatically cancel or close your account with usenet.nl. You had the opportunity to cancel any time during your free trial period to avoid any further extensions / charges after the free trial expired online, by calling our customer service hotline during our business hours or by sending us a written request via our contact form. We even sent you a reminder on August 29 2019 that your contract was due for auto renewal.
We will gladly take a moment to explain why your account was renewed automatically.
After reviewing your account unf-10524450-206, we have found that the 14-day trial was not terminated in a timely manner.
According to the General Terms and Conditions, which are also clarified during registration, the automatic renewal to an annual usenet.nl + Spundle -25% package took place on September 5 2019 and the membership fee 93.44 USD was charged to your account - single payment for the whole package. For this package, you will be allotted 35 GB download volume per month for 12 months to download in the fast Power Mode - The e-mail sent to you each month is not a new charge - it is just to inform you that your 35 GB for that month has been recharged and ready for use. It is up to you to use the package.
We are unfortunately unable to revoke the automatic extension of a contract. There will be no refund. We have thoroughly reviewed your case and have to inform you that we can unfortunately not renounce our claim to payment regarding this account. We are required to abide by the terms and conditions that apply to all our contracts and cannot deviate from these rules. Therefore, it is unfortunately not possible to terminate your account with immediate effect nor can we waive any payment for the membership fee.
Your current term will be valid until September 5 2020 - This account is not cancelled - to avoid any further extensions after the current term expires, you need to cancel ( either by calling us or by sending us a written request ) at the latest one month before the current term expires.
Thank you for your understanding.
จากที่อ่านมา เขาบอกว่า ไม่สามารถคืนเงินได้ครับ
ที่ตั้งกระทู้นี้อยากรู้ว่าเพื่อนขอเงินคืนกันได้มั้งมั้ยครับ จาก USENET ถ้าขอคืนได้เพื่อนๆทำอย่างไรกันมั้งครับ
usenet.nl เพื่อนๆขอคืนเงินกันได้มั้งมั้ยครับ
แล้วโดนไป 93.44 USD ครับ เลยขอคืนเงินจาก USENET ผ่านเมล ถามเขาว่า "ผมต้องการแค่ฟรี 14 วัน , ไม่ได้อยากจะ renew ขอเงินคืนได้ไหมครับ"
เขาตอบกลับมาว่า
Hello Phoomphet Thongtip,
Thank you very much for your inquiry on 05.09.2019!
Please note that by not using the service does not automatically cancel or close your account with usenet.nl. You had the opportunity to cancel any time during your free trial period to avoid any further extensions / charges after the free trial expired online, by calling our customer service hotline during our business hours or by sending us a written request via our contact form. We even sent you a reminder on August 29 2019 that your contract was due for auto renewal.
We will gladly take a moment to explain why your account was renewed automatically.
After reviewing your account unf-10524450-206, we have found that the 14-day trial was not terminated in a timely manner.
According to the General Terms and Conditions, which are also clarified during registration, the automatic renewal to an annual usenet.nl + Spundle -25% package took place on September 5 2019 and the membership fee 93.44 USD was charged to your account - single payment for the whole package. For this package, you will be allotted 35 GB download volume per month for 12 months to download in the fast Power Mode - The e-mail sent to you each month is not a new charge - it is just to inform you that your 35 GB for that month has been recharged and ready for use. It is up to you to use the package.
We are unfortunately unable to revoke the automatic extension of a contract. There will be no refund. We have thoroughly reviewed your case and have to inform you that we can unfortunately not renounce our claim to payment regarding this account. We are required to abide by the terms and conditions that apply to all our contracts and cannot deviate from these rules. Therefore, it is unfortunately not possible to terminate your account with immediate effect nor can we waive any payment for the membership fee.
Your current term will be valid until September 5 2020 - This account is not cancelled - to avoid any further extensions after the current term expires, you need to cancel ( either by calling us or by sending us a written request ) at the latest one month before the current term expires.
Thank you for your understanding.
จากที่อ่านมา เขาบอกว่า ไม่สามารถคืนเงินได้ครับ
ที่ตั้งกระทู้นี้อยากรู้ว่าเพื่อนขอเงินคืนกันได้มั้งมั้ยครับ จาก USENET ถ้าขอคืนได้เพื่อนๆทำอย่างไรกันมั้งครับ